Speaking up early prevents harm. Every concern is taken seriously, handled confidentially, and investigated professionally. You will never face retaliation for reporting in good faith.
Choose whichever feels right. Every channel is fully confidential.
Talk to your line manager, HR business partner, or your OpCo Compliance Officer directly. Ideal for situations where context is best given verbally.
You don't need to have all the answers. Report what you know. But if you can, these details help our team investigate quickly and thoroughly:
Describe the situation as clearly as you can, in your own words.
Names, roles, teams: anyone connected to what you observed.
Approximate date, time, location, or OpCo. Rough estimates are fine.
Emails, photos, files, or anything else that supports the report.
Let us know if the situation is continuing or has been resolved.
Context, patterns you've noticed, or concerns about consequences.
Reports are seen only by the small group of trained investigators who need to act on them. Your identity is protected at every step.
VEON prohibits retaliation of any kind against anyone who reports a concern in good faith. Any retaliation is itself a policy violation and will be investigated.
The hotline and portal are operated by an independent third party. VEON only receives what the reporter chooses to share.
Reports can be made in English, Arabic, Urdu, Russian, and other local languages, from any VEON OpCo, at any time.
The Speak Up portal is open now. It takes a few minutes.